FAQ / COVID-19

Frequently Asked Questions

Everyone has questions. We have collected some of the most commonly asked questions to try and help you find the answer easily below.


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FAQ / COVID-19

Frequently Asked Questions

Everyone has questions. We have collected some of the most commonly asked questions to try and help you find the answer easily. Take a look below to see if we've already answered your question

Frequently Asked Questions


Frequently Asked Questions


Covid-19

JOY has commitment to providing the cleanest and most sanitized environment at any daycare in the country.


  1. We have purchased the state of the art, Zono Disinfecting and Sanitizing cabinet. Using cutting edge ultraviolet technology, our Zono cabinet allows us to quickly and efficiently clean toys, mats and all nonfood-based items avoiding the use of chemicals. The Zono does its work within 30 minutes and allows our staff to stay focused on kids.
  2. Our staff and kids will have their temperatures taken every day as part of the check-in procedure.
  3. Parent Drop-Off and Pick-Up
    • Hand hygiene stations will be set up at the entrance of the facility, so that children can clean their hands before they enter. If a sink with soap and water is not available, we will provide hand sanitizer with at least 60% alcohol next to parent sign-in sheets. Our staff will keep hand sanitizer out of children’s reach and supervise use. If possible, we will place sign-in stations outside, and provide sanitary wipes for cleaning pens between each use.
    • We will also consider staggering arrival and drop off times and plan to limit direct contact with parents as much as possible.
      • Members of our staff will greet children outside as they arrive.
      • We will have designated staff members to be the drop off/pick up leader to walk all children to their classroom, and at the end of the day, walk all children back to their cars.
      • Infants could be transported in their car seats. Store car seat out of children’s reach.
    • Ideally, the same parent or designated person should drop off and pick up the child every day. If possible, older people such as grandparents or those with serious underlying medical conditions should not pick up children, because they are more at risk.
  4. Our staff is trained to recognize the following COVID-19-related symptoms:
    • A fever of 100.4° F or greater
    • Cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell
    • Kids and Staff will be excluded from school if they test positive for COVID-19 or exhibit one or more of the symptoms of COVID-19 based on CDC Guidance that is not otherwise explained.
  5. Handwashing and avoiding touching your face, eyes, nose, or mouth are also important steps a person can take to avoid becoming sick or spreading germs to others. We insist that Kids and Staff wash their hands often and if soap and water are not readily available, use a hand sanitizer that contains at least 60 percent alcohol. We incorporate key times into the school day when all persons should wash their hands. Reinforcing healthy habits regarding handwashing is expected and Staff will take time to emphasize this with kids. These key times will be done in a staggered class pattern to maintain social distancing between students and include:
    • Start of the school day
    • Before and after eating
    • After using the restroom
    • After blowing nose, coughing, or sneezing
    • After using shared equipment or toys
  6. We will use CDC guidance as a guideline for continued vigilance around COVID-19.